Responsible Gaming

At Falcon Casino, we encourage our players to maintain safe and balanced gaming habits. This means setting limits for yourself, staying informed about the risks associated with gambling, and being mindful of your own behavior.

Gambling as Entertainment

Remember that casino games should be enjoyed responsibly. Never view them as a way to make money or cover losses in other areas of life.

Budget and Bankroll Management

To maintain safe and balanced gaming habits:

• Set a budget for yourself before playing, ensuring you can afford the potential loss.
• Allocate only a portion of your funds towards casino games (we recommend 1-5%).
• Keep track of your wins and losses to monitor your spending.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit on our platform. This ensures that you don't spend more than you can afford to lose. To do this:

1. Log in to your account.
2. Go to the 'Safer Gambling' section.
3. Select the type of limit and enter the desired amount.

Loss Limits

Similar to deposits, you can set loss limits on our platform. This will ensure that once reached, no further bets are placed until another period begins or a different limit is applied.

Wager Limits

You have control over how much money you want to risk per bet with Falcon Casino's wager limit feature.

Session Time Limits

To prevent prolonged sessions and potential addiction:

• You can set the maximum time spent playing within a session.
• Regular reminders will be displayed throughout your gameplay to encourage breaks.

Reality Checks

We offer reality checks, which allow you to take a step back and reassess your gaming habits. Choose how often you receive these:

1. Log in to your account.
2. Go to the 'Safer Gambling' section.
3. Select frequency of reminders (e.g., every 15 minutes).

Cooling-off Periods

If you feel that you are struggling with responsible gambling, Falcon Casino offers cooling off periods for up to a maximum of six weeks.

Self-Exclusion

You can also opt for self-exclusion which will block your account and prevent any access until it has expired. This is also coordinated through GamStop in the UK, ensuring comprehensive player protection.

Account Verification

All new players are required to verify their age by providing a valid form of identification. Falcon Casino's policies align with current licensing regulations regarding age restrictions and fair gaming practices.

Protection of Vulnerable Players

At Falcon Casino, we take protecting vulnerable individuals seriously:

• Our site is designed for recreational gamers only.
• We strive not to induce gambling in those under the recommended age limit or vulnerable players.
• Collaborative partnerships aim at educating these groups about responsible gaming habits through supportive resources and information.

Warning Signs of Problematic Gambling

Look out for signs such as increased frequency or betting amounts, lying to family/friends about your betting activities, or relying on credit/loan repayments from gambling income. These are clear indicators that you may need more assistance than our tools can offer.

Support Organisations and Professional Help Resources

For players facing difficulties with problem gambling:

• Consult the information at the bottom of every page for access to various UK support organisations.
• Contact these hotlines directly or through the relevant support pages on Falcon Casino's website.
• Access professional help such as GamCare, Gambler’s Anonymous etc. online services.

Responsible Bonus Usage

Safer Gambling During Slots and Live Casino Play

Enjoy our vast selection of games responsibly:

• Use budgeting tools to manage sessions effectively.
• Keep track of spending limits, losses per session or a cool down period if needed.

Mobile Gaming Awareness

Be aware of your surroundings when gaming on the go with our mobile app. Make sure you have control over settings that suit your needs while maintaining responsible play practices:

Mobile Security Measures

• Familiarize yourself with how to enable two-factor authentication through SMS, which will ensure additional protection for any sensitive financial information.

Family/Device Protection

Protect other family members or those at risk of vulnerable gaming by setting restrictions on access in the account settings under 'safer gambling'.

Account Security and Player Protection

To safeguard your details:

• Utilize strong passwords with a combination of upper/lowercase letters, numbers, and special characters.
• Consider activating two-factor authentication via SMS for added security.

Compliance

At Falcon Casino, we respect the laws governing our operation, as defined by applicable regulations. Our primary goal is to offer gaming experiences that are both enjoyable and risk-free:

Fairness, RNG Systems, & Transparent Gameplay

We implement the best of technology in Random Number Generators (RNG) systems, adhering strictly to international fair play standards. All games undergo regular audits with these organizations: iTech Labs (ILS), eCOGRA – The standard of fairness and trustworthiness has been confirmed through 2024 by an independent company.

Support

If you're ever unsure about how Falcon Casino's platform can be used responsibly, feel free to contact our live support team. We'll happily provide guidance on using our tools in conjunction with responsible gaming advice from the resources below: